This Contact Us page provides the official customer service and business identity information for Luvna. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.
OUR IDENTITY
Legal Business Name: 11649AVE, LLC
Store Name: Luvna
Physical Business Address: 1192 42ND Ave NE Saint Petersburg, FL, 33703 United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@luvna.shop
Business Phone Number: +14844147267
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We respond to customer messages as promptly as possible during the support hours listed above. If a request involves shipping, return inspection, payment verification, or carrier review, we may ask for additional order details before resolving the case.